APPRENTICESHIP STANDARDS
Explore our apprenticeship standards below to find the right fit for you. Whether you’re an individual looking to develop your career or an employer seeking to hire or upskill your workforce, our apprenticeship programmes provide the training, qualifications, and industry-specific skills needed for success.
Each standard is designed to develop the knowledge, skills, and behaviours that businesses need. Click on a standard to learn more about the qualification, entry requirements, course structure and career prospects.
Business Administrator Level 3
Gain essential business skills for roles like administrator, office assistant, receptionist and customer service administrator.
Customer Service Practitioner Level 2
Develop key skills for roles like customer service advisor, call centre operator and receptionist.
Customer Service Specialist Level 3
Advance your customer service skills for roles like senior advisor, team leader, and customer support supervisor.
Recruitment Resourcer Level 2
Build recruitment skills for roles like resourcer, talent acquisition assistant, and HR recruitment support.
Recruitment Consultant Level 3
Develop expertise in recruitment for roles like consultant, talent acquisition specialist, and HR recruiter.
Recruiter Level 3
Gain the skills to succeed in roles like recruiter, consultant, talent acquisition partner, and hiring specialist.
Learning & Development Practitioner Level 3
Develop essential L&D skills for roles like learning and development practitioner, training coordinator, and HR officer.
Team Leader Level 3
Build leadership skills for roles like team leader, supervisor, operations coordinator and shift manager.
Operations Manager Level 5
Develop strategic leadership skills for roles like operations manager, department manager, and senior team leader.
Retailer Level 2
Gain essential retail skills for roles like sales assistant, retail associate, and store team member.
Retail Team Leader Level 3
Develop leadership skills for roles like retail team leader, department supervisor, and senior sales advisor.
Retail Manager Level 4
Advance your retail leadership skills for roles like retail manager, store supervisor, and department manager.
Youth Support Worker Level 3
Develop the skills to support young people in roles like youth support worker and community outreach worker.