BUSINESS ADMINISTRATOR LEVEL 3
About The Course
The Business Administrator Level 3 apprenticeship provides learners with the skills and knowledge needed to excel in administrative roles across various industries. Covering key areas such as business processes, communication, IT systems, and organisational efficiency, this programme prepares individuals for roles like office administrator, executive assistant, and receptionist. Delivered over 15 months, the apprenticeship combines workplace training with expert support, ensuring learners develop the practical and professional skills required to succeed in a business environment.
Apprenticeship Details
📌 Apprenticeship Standard: Business Administrator Level 3 (AP03)
📌 Duration: 15 months
📌 Funding Band: £5,000, which can be government funded or paid from your levy
📌 End-Point Assessment (EPA): Highfield
📌 Delivery Model: Blended learning with workplace training and support from our expert Skills Coaches
📌 Progression: This apprenticeship opens doors to further qualifications and career growth, leading to roles such as office manager, executive assistant, team leader, or project coordinator
What Are Knowledge, Skills, and Behaviours (KSBs)?
The Knowledge, Skills, and Behaviours (KSBs) framework is a key part of apprenticeship standards. It ensures apprentices develop a well-rounded understanding of their role, gain practical expertise, and demonstrate the right workplace attitudes.
Click below to explore the full list of Knowledge, Skills, and Behaviours (KSBs) for the Business Administrator Level 3 apprenticeship ⬇️
The Organisation: Understanding the purpose, aims, and structure of the organisation, and how your work contributes to its objectives.
Value of Skills: Recognising how your administrative skills support your organisation and how to apply them effectively.
Stakeholders: Identifying internal and external stakeholders, understanding their needs, and managing relationships accordingly.
Relevant Regulation: Awareness of laws and regulations that apply to your role, such as data protection and health and safety.
Policies: Understanding organisational policies and procedures, and their application in your role.
Business Fundamentals: Knowledge of business principles such as managing change, business finances, and project management.
Processes: Understanding business processes relevant to your role to improve efficiency.
External Environment Factors: Awareness of external factors like market trends and economic conditions that impact your organisation.
IT: Proficient use of IT systems and software relevant to your organisation, including data management and communication tools.
Record and Document Production: Producing accurate records and documents, such as emails, reports, and proposals.
Decision Making: Making effective decisions based on sound reasoning and analysis.
Interpersonal Skills: Building and maintaining positive relationships within the team and across the organisation.
Communications: Effective communication skills, both verbal and written, tailored to different audiences.
Quality: Completing tasks to a high standard, demonstrating attention to detail.
Planning and Organisation: Managing workload, prioritising tasks, and planning effectively to meet deadlines.
Project Management: Using project management tools and techniques to plan, execute, and monitor projects.
Professionalism: Displaying a positive attitude and professionalism in all aspects of work.
Personal Qualities: Demonstrating integrity, reliability, and self-motivation.
Managing Performance: Taking responsibility for personal performance and development.
Adaptability: Being flexible and adaptable to changing work environments and demands.
Responsibility: Taking ownership of work and being accountable for actions.
Entry Requirements
This apprenticeship is suitable for:
✅ Individuals working in or aspiring to an administrative role in any industry
✅ Those employed in a relevant job role, where they can develop and apply administrative skills in the workplace
✅ Candidates with GCSEs (or equivalent) in English and Maths at Grade 4/C or above (if not already achieved, Functional Skills support is available)
✅ Employees who want to develop organisational, communication, and business process skills
Eligibility Criteria
To be eligible for apprenticeship funding, learners must:
✅ Be aged 16 or over
✅ Be employed in a relevant role for at least 30 hours per week
✅ Have the right to work in England and have been resident in the UK/EEA for at least 3 years (some exceptions apply)
✅ Not already hold a similar qualification at the same or higher level
Employers may set additional criteria depending on business needs. If you’re unsure about eligibility, get in touch with us for guidance.
Career Prospects
Upon completion of this apprenticeship, learners can progress into a variety of business administration and office management roles, including:
💼 Business Administrator
💼 Office Coordinator
💼 Executive Assistant
💼 Project Support Officer
💼 HR or Finance Administrator
Employers: Why Hire a Business Administrator Apprentice?
Hiring an apprentice can increase efficiency and productivity within your business. Apprentices bring fresh ideas, enthusiasm, and tailored skills to their roles, helping to streamline business operations.
✅ Cost-effective workforce development – £5,000 funding available, with government incentives for eligible employers
✅ Boost productivity – Develop staff trained in industry-relevant skills
✅ Improve retention – Invest in employee growth and build a loyal team
Interested in hiring an apprentice? Get in touch to discuss how we can support your business needs.