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Chloe Test

Business Administration
Level 3

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Business Administration allows you to develop a range of transferable skills.

The role may involve you working independently or as part of a team and will involve maintaining, improving, and implementing administrative services. The key skills and behaviours you develop supports your own progression towards management responsibilities.

Understand the organisations aims, values, visions for the future

Understand the organisational structure and demonstrate understanding of how your work benefits the organisation.

A practical knowledge of managing stakeholders and their differing relationships to an organisation.

Understand the laws and regulations that apply to your role including data protection, health and safety and compliance

Understand the organisations internal policies and key business policies relating to the sector

Understand the applicability of business principles such as managing change, business finances and project management

Understand the organisations processes

Understand the relevant external factors

Skilled in the use of multiple IT packages and systems relevant to the organisation.

Produce accurate records and documents

Exercise proactivity and good judgement

Build and maintain positive relationships within your own team and across the organisation

Demonstrate good communication skills

Complete tasks to a high standard

Take responsibility for initiating and completing tasks, manage priorities and time to successfully meet deadlines

Use relevant project management principles and tools to scope, plan, monitor and report.


Personal qualities

Managing performance



Online Learning

Our programme is developed with a blended approach giving you support both in the workplace and outside through our online learning portal. You will be given your own unique portal that you will upload your work to and receive feedback from your assessor.

You will also be given access to a vast amount of learning support materials that can be accessed at any time so you can make most of your face to face training.

Personal Tutor Support

RM Training assessors will support you throughout the programme, provide a single point of contact for any questions you have or help you build your portfolio as the programme progresses.


We will also meet you and your managers regularly to monitor progress and provide help where needed.

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